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Patient data, under lock and key.

Clinical records are some of the most sensitive data a clinic holds. Here’s how ClinDesk protects them, and what you can ask us for.Clinical records are some of the most sensitive data a clinic holds. Here’s how we protect them.

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  • [to confirm]
  • [to confirm]
  • [to confirm]
  1. 1Set by role, site by site

the locks

What protects your data

Eight things stand between a patient’s record and the wrong pair of eyes. Where a detail is still being confirmed, it’s marked in brackets.

  • Hosting

    Your data is stored in [to confirm]. [to confirm]

  • Encryption

    In transit: [to confirm]. At rest: [to confirm].

  • Full audit trail

    Every sign-in, view, change and signature is recorded – who, when and which site.Every sign-in, view, change and signature is recorded.

  • Roles and permissions

    Access is set by role and by site, so people see what their job needs.Set by role and by site.

  • Signed, locked notes

    Notes lock when signed. Amendments are tracked and the original is kept.Notes lock when signed; the original is kept.

  • Backups

    [to confirm], kept for [to confirm], stored in [to confirm].

  • Data processing agreement

    A DPA is available to every customer. Request a copy

  • Retention

    Records are kept for the period you set, in line withKept for the period you set, in line with [to confirm]. [to confirm]

15:40 · Abbey Road

See who did what, and when

If a patient, a referrer or a regulator asks, you can show exactly who opened, changed or signed a record.Show exactly who opened, changed or signed a record.

  • Filter by person, action, record, site and date.
  • Covers every site in the group.
  • Kept for [to confirm].
  1. 1Blocked, and still on the record

for your DPO

Documents you can ask for

For your data protection lead, your IT support or your own records.

Found a security issue? Email khuram@appstackx.co.uk and we’ll respond within [to confirm].

Bring your data protection lead

We’re happy to go through security and data protection with your DPO or IT lead before you sign.We’ll go through security with your DPO or IT lead before you sign.

Questions first? Email khuram@appstackx.co.uk – a real person reads every one.

Need a document first? Request it by email

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